Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Screenshot does not work in release 102

Bert
Bert
more options

Hi,

I am unable to use the screenshot feature since the update to 102.0 and I don't know why. So far it always worked. I have updated the screenshot item via customizing the toolbar, still it does not respond.

Have you got a solution that works?

Thank you.

Sincerely,

B. Struk

Hi, I am unable to use the screenshot feature since the update to 102.0 and I don't know why. So far it always worked. I have updated the screenshot item via customizing the toolbar, still it does not respond. Have you got a solution that works? Thank you. Sincerely, B. Struk

Alle antwoorden (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi Bert, could you describe what is going wrong in a little more detail? For example:

  • "Take Screenshot" is missing from the right-click context menu on every page tested
  • "Take Screenshot" or Ctrl+Shift+S doesn't call up the screenshot feature (nothing happens)
  • Screenshot comes up but isn't working normally (which part isn't working?)