Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

restore my previous password (before update)

gharibe.ashna2012
gharibe.ashna2012
more options

Hi I was trying to change my password, I press on the update button which suggested by mozilla, it save my new password but my password wasn't change bacause of the website issue. Now the new password is saved in browser and my old password is losted. I need my old password (the password before update) Is there any soloution for my prob?

Hi I was trying to change my password, I press on the update button which suggested by mozilla, it save my new password but my password wasn't change bacause of the website issue. Now the new password is saved in browser and my old password is losted. I need my old password (the password before update) Is there any soloution for my prob?

Alle antwoorden (1)

user104147805413306348376805769878442569366
user104147805413306348376805769878442569366
more options

The logins & passwords files are rewritten right away when changes are made. It would only be possible to recover your old password if you had made a backup of your Profile.