Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

My laptop is broken and I want to get back all of the markers I had on it. Can I access to them?

  • 1 antwoord
  • 0 hebben dit probleem
  • 5 weergaven
  • Laatste antwoord van GerardoPcp04

more options

Well, my laptop is broken and I have no intention on fixing it (the motherboard got damaged so...), but I would like to access to the markers I had on it, can I get them back? What I think it would make it difficult is that I didn't have an account with Mozilla (I just created this) and therefore I didn't had Mozilla Sync. But hope is the last thing you lose. Any data or information to make it possible I'll have it available. Thanks.

Well, my laptop is broken and I have no intention on fixing it (the motherboard got damaged so...), but I would like to access to the markers I had on it, can I get them back? What I think it would make it difficult is that I didn't have an account with Mozilla (I just created this) and therefore I didn't had Mozilla Sync. But hope is the last thing you lose. Any data or information to make it possible I'll have it available. Thanks.

Alle antwoorden (1)

more options

Hola, Tienes que sacar el disco de la notebook, instalarlo en otro computadora como secundario, luego buscar y copiar la carpeta de perfil del Firefox: En Windows la carpeta de perfil del Firefox se encuentra en: C:\Users\<your Windows login username>\AppData\Roaming\Mozilla\Firefox\Profiles\ Lógicamente el disco como secundario ya no sera "C:", sera el que determine el sistema en la nueva computadora. Una vez ubicado dicho directorio dentro de este estará el perfil (carpeta ) que tiene un nombre similar a "letras+números.default-nightly-números", para saber el contenido de esta carpeta ver: https://support.mozilla.org/es/kb/perfiles-el-lugar-donde-firefox-almacena-tus-contr#w_que-informacion-se-guarda-en-mi-perfil Procedimiento para recuperar datos del perfil: https://support.mozilla.org/es/kb/recuperar-datos-importantes-desde-un-perfil-anteri

Si se ha resuelto la consulta agradeceríamos marcar como solucionada para que sirva a otros usuarios. ¡Gracias!