Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Crash when opening the compose window (after profile moved on veracrypt volume)

  • 5 antwoorden
  • 0 hebben dit probleem
  • 5 weergaven
  • Laatste antwoord van s427

more options

Long-time Thunderbird user, on Windows 10. Today I tried moving my default (and only) Thunderbird profile to a new location, specifically on a VeraCrypt mounted volume (W:). The VeraCrypt file itself is on a USB drive (G:).

I copied the profile folder to its new location, and edited profiles.ini like this: [Profile0] Name=default IsRelative=0 Path=W:\emails\q6ezhjfw.default Default=1

Thunderbird is able to start and shows my emails. I can read them. The problem is that when I try replying to an email, or composing a new email, the compose window appears and then Thunderbird immediately crashes (after one second or so), even if I don't interact with it at all.

Here are three related crash reports: https://crash-stats.mozilla.org/report/index/2c6a354b-5f26-4c4d-804e-14c7f0221024 https://crash-stats.mozilla.org/report/index/d0611905-1c0f-4166-97f1-9c9c60221024 https://crash-stats.mozilla.org/report/index/7d2fd384-3665-4430-b0e3-f00740221024

Is there something I can do to avoid that?

For now I've moved back to the original profile location (in AppData).

Long-time Thunderbird user, on Windows 10. Today I tried moving my default (and only) Thunderbird profile to a new location, specifically on a VeraCrypt mounted volume (W:). The VeraCrypt file itself is on a USB drive (G:). I copied the profile folder to its new location, and edited profiles.ini like this: [Profile0] Name=default IsRelative=0 Path=W:\emails\q6ezhjfw.default Default=1 Thunderbird is able to start and shows my emails. I can read them. The problem is that when I try replying to an email, or composing a new email, the compose window appears and then Thunderbird immediately crashes (after one second or so), even if I don't interact with it at all. Here are three related crash reports: https://crash-stats.mozilla.org/report/index/2c6a354b-5f26-4c4d-804e-14c7f0221024 https://crash-stats.mozilla.org/report/index/d0611905-1c0f-4166-97f1-9c9c60221024 https://crash-stats.mozilla.org/report/index/7d2fd384-3665-4430-b0e3-f00740221024 Is there something I can do to avoid that? For now I've moved back to the original profile location (in AppData).

Gekozen oplossing

This seems to be related to a spell-check dictionary:

https://bugzilla.mozilla.org/show_bug.cgi?id=1777394

It appears to be fixed in Firefox 106, but I don't know when it will be fixed for TB 102. See if the crash occurs while temporarily disabling the French dictionary.

Dit antwoord in context lezen 👍 2

Alle antwoorden (5)

more options

You might get better results by presenting this question to the Veracrypt forum.

more options

Gekozen oplossing

This seems to be related to a spell-check dictionary:

https://bugzilla.mozilla.org/show_bug.cgi?id=1777394

It appears to be fixed in Firefox 106, but I don't know when it will be fixed for TB 102. See if the crash occurs while temporarily disabling the French dictionary.

more options

sfhowes said

This seems to be related to a spell-check dictionary: https://bugzilla.mozilla.org/show_bug.cgi?id=1777394 It appears to be fixed in Firefox 106, but I don't know when it will be fixed for TB 102. See if the crash occurs while temporarily disabling the French dictionary.

Yes, that seems to do the trick. I was able to send an email and reply to it. Thanks for your help! I'll try to keep using it that way and see if I find other issues. Too bad that means no French autocorrect (I do most of my emails in French), but I think I can live with that.

I'm not familiar with Mozilla's tracking system. Is there a way for me to check on the status of this issue for Thunderbird specifically?

more options

I've added a comment to the bug report, which might prompt a response regarding a TB update.

more options

Awesome, thanks!