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automatic account setup on thunderbird.

  • 2 antwoorden
  • 0 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van pmnixon1046

pmnixon1046
pmnixon1046
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Using a new HP laptop under W10. Automatic Account Set up on new installation of Thunderbird seems fine but then sticks on 'checking password'. I have compared settings with those for the same email account on a different HP laptop and the automatic ones generated on new m/c match perfectly - port numbers the same and server names the same. Also I know password is correct because I had to change it on the existing installation and that is still working OK. Many thanks for any suggestions. Ron Nixon

Using a new HP laptop under W10. Automatic Account Set up on new installation of Thunderbird seems fine but then sticks on 'checking password'. I have compared settings with those for the same email account on a different HP laptop and the automatic ones generated on new m/c match perfectly - port numbers the same and server names the same. Also I know password is correct because I had to change it on the existing installation and that is still working OK. Many thanks for any suggestions. Ron Nixon

Alle antwoorden (2)

david
david
  • Top 10 Contributor
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When setting up the account, do NOT enter password. Wait until account is confirmed and enter password only when prompted by Thunderbird.

pmnixon1046
pmnixon1046 Vraageigenaar
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Thanks for that. I have now set up account but have problem with password. It may be wrong - I don't think so - but I will go back to ISP tomorrow to reset or confirm but thanks for you v quick helpful reply. Ron N