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restore old data from firefox

  • 1 antwoord
  • 1 heeft dit probleem
  • 23 weergaven
  • Laatste antwoord van Dropa

shimaa.youssef
shimaa.youssef
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Hi Mozilla Team

i have formatted my laptop and reinstalled Firefox and when i logged in with my Firefox account , it didn't restore my saved data automatically ( bookmarks , passwords....etc ) i tried to restore the the data manually , and i accidentally restored a different a different google account on my current Firefox account so now 1 - i can't remove the current data i have on the Firefox account 2 - i need to know if i can restore data that i have saved several months ago , coz i reinstalled Firefox before after formatting and i didn't have any problem in the past with that

Thank You

Hi Mozilla Team i have formatted my laptop and reinstalled Firefox and when i logged in with my Firefox account , it didn't restore my saved data automatically ( bookmarks , passwords....etc ) i tried to restore the the data manually , and i accidentally restored a different a different google account on my current Firefox account so now 1 - i can't remove the current data i have on the Firefox account 2 - i need to know if i can restore data that i have saved several months ago , coz i reinstalled Firefox before after formatting and i didn't have any problem in the past with that Thank You

Alle antwoorden (1)

Dropa
Dropa
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If this was the only computer that had the data then the formatting wiped clean any data that was there before. And was if there was sync there is a 50/50 chance it was saved but if there was no sync then nothing can be done since the system was formatted wiping clean any data that was there. And how did you restore the data manually? If you didn't follow the Firefox FAQ on backing up data then that is up to the user to figure what they did here.