Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

The preview of the scanning interface appears stretched when entering Firefox in landscape mode. --bugid:5134092

  • 4 antwoorden
  • 0 hebben dit probleem
  • 16 weergaven
  • Laatste antwoord van Paul

wenting Hou
wenting Hou
more options

issue information: Title: The preview of the scanning interface appears stretched when entering Firefox in landscape mode Package name: org.mozilla.firefox Build number/version: 109.2.0 Device, Model, Android ,OS: OPPO (New Tablet, unreleased), Android 13.0, OS 13.1 (Huawei mate11 & Samsung S8 also have this problem) Recurrence rate: 10/10 Expected impact: All Android Tablet users will be affected.

Steps to reproduce: 【Prerequisite】Download the latest version of Firefox from the Google Play Store 【Operation steps】 1. Enter Firefox app in landscape mode 2. Click Scan from the upper right side of the input box 3. Observe the issue

Actual Result:The preview of the scanning interface appears stretched. Expected result:The preview of the scanning interface should display normally without stretched.

Analysis from our engineers: The problem will appear in landscape mode, and the app needs to correctly obtain the current orientation of the system and configure a suitable resolution. Physical size:2000x2800 Physical density:400

Log link: attached phenomenon video & log: https://drive.google.com/drive/folders/1cnFMNnDu-gukKqcr-Lq9d51nk1K7aL4l?usp=share_link

issue information: Title: The preview of the scanning interface appears stretched when entering Firefox in landscape mode Package name: org.mozilla.firefox Build number/version: 109.2.0 Device, Model, Android ,OS: OPPO (New Tablet, unreleased), Android 13.0, OS 13.1 (Huawei mate11 & Samsung S8 also have this problem) Recurrence rate: 10/10 Expected impact: All Android Tablet users will be affected. Steps to reproduce: 【Prerequisite】Download the latest version of Firefox from the Google Play Store 【Operation steps】 1. Enter Firefox app in landscape mode 2. Click Scan from the upper right side of the input box 3. Observe the issue Actual Result:The preview of the scanning interface appears stretched. Expected result:The preview of the scanning interface should display normally without stretched. Analysis from our engineers: The problem will appear in landscape mode, and the app needs to correctly obtain the current orientation of the system and configure a suitable resolution. Physical size:2000x2800 Physical density:400 Log link: attached phenomenon video & log: https://drive.google.com/drive/folders/1cnFMNnDu-gukKqcr-Lq9d51nk1K7aL4l?usp=share_link
Gekoppelde schermafbeeldingen

Alle antwoorden (4)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Please follow that bug report for progress on this issue.

wenting Hou
wenting Hou Vraageigenaar
more options

Hi Paul,

Is there any update about this issue ?

wenting Hou
wenting Hou Vraageigenaar
more options

Hi Paul,

I can't find the bug report ,can you tell me how to track it ?

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi,

The people who answer questions here, for the most part, are other users volunteering their time (like me), not Mozilla employees or developers. If you want to you can file a bug report. See File a bug report or feature request for Mozilla products for details.