Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Error message

  • 3 antwoorden
  • 0 hebben dit probleem
  • 16 weergaven
  • Laatste antwoord van TyDraniu

abrooks1
abrooks1
more options

Hi, I received this error message today-- error: platform version '111.0.1 is not compatible with minVersion >= 111.0 maxVersion <= 111.0

I tried restarting my machine. Same error so I tried to do a refresh of Firefox and I got the same error before the refresh started. So I tried to uninstall and it won't unistall...gets the same error message.

Any ideas? Thanks Amy

Hi, I received this error message today-- error: platform version '111.0.1 is not compatible with minVersion >= 111.0 maxVersion <= 111.0 I tried restarting my machine. Same error so I tried to do a refresh of Firefox and I got the same error before the refresh started. So I tried to uninstall and it won't unistall...gets the same error message. Any ideas? Thanks Amy

Gekozen oplossing

Download full installer from https://www.mozilla.org/en-US/firefox/all/#product-desktop-release and try to install it.

Dit antwoord in context lezen 👍 0

Alle antwoorden (3)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

Gekozen oplossing

Download full installer from https://www.mozilla.org/en-US/firefox/all/#product-desktop-release and try to install it.

abrooks1
abrooks1 Vraageigenaar
more options

Hi, thanks for the quick response. I have downloaded the installer but I thought I should uninstall the old version first. Which it won't let me do. Should I go ahead and install with the old version still installed?

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

Yes, go ahead.