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Can’t send or receive email

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On my new computer, I downloaded TB and started a new account. Then I was able to copy my old acct to the new computer. I deleted the most recent acct but I still can’t send or receive. Please help.

On my new computer, I downloaded TB and started a new account. Then I was able to copy my old acct to the new computer. I deleted the most recent acct but I still can’t send or receive. Please help.

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What do you mean by copying the old account? Knowing the steps you took may prove useful. Thank you.