Remove secondary email from locked account
Hello,
I have an old account that I'm locked out from. The two factor authentication is activated but I don't have access to that device nor do I have the recovery codes. The email registered is an old one that I do not care much about anymore. However, the recovery email/secondary one is my regular email address that I do use daily. Is it possible to have that one removed from the old account so that I can create a new one using that email? It's super annoying being prevented from registering an account using two of my email addresses.
Thanks!
Alle antwoorden (1)
Hi Andre
I am sorry, but if you are unable to access that account, you will not be able to remove that email address.