Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Unable to log in at server. Probably wrong configuration, username, or password'"

  • 1 antwoord
  • 0 hebben dit probleem
  • 6 weergaven
  • Laatste antwoord van sfhowes

terrymargeson
terrymargeson
more options

I have been using Sky for my ISP for years and using Thunderbird for my Yahoo Mail. I am now finding that I cannot create a new email account in Thunderbird after removing the old account to try and ressolve my problem ( not receiving my mail) I am getting the above message and on contacting Sky to try and resolve the issue. Sky have now informed me that I can no longer use Thunderbird for my default emails. I have therefore lost all my sub folders,Contacts and Calendar. Any help please, desperate can I recover the lost information.

I have been using Sky for my ISP for years and using Thunderbird for my Yahoo Mail. I am now finding that I cannot create a new email account in Thunderbird after removing the old account to try and ressolve my problem ( not receiving my mail) I am getting the above message and on contacting Sky to try and resolve the issue. Sky have now informed me that I can no longer use Thunderbird for my default emails. I have therefore lost all my sub folders,Contacts and Calendar. Any help please, desperate can I recover the lost information.

Alle antwoorden (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

There seems to be two ways to set up Sky accounts: with the sky.com servers, or the yahoo.com servers. I would first try the latter, as those settings work with the OAuth2 authentication.

incoming IMAP server: imap.mail.yahoo.com on 993, SSL/TLS, OAuth2 authentication, User Name = email address.

outgoing SMTP server: smtp.mail.yahoo.com on 465, SSL/TLS, OAuth2 authentication, User Name = email address.

When you see the OAuth2 window to allow TB access, enter the account (not app) password.

You should be able to add your calendar as a CalDAV calendar (File/New...) with this location URL:

https://caldav.calendar.yahoo.com

To add the contacts, click New Address Book in Address Book, Add New CardDAV Address Book, and try this for the CardDAV URL:

https://carddav.address.yahoo.com/dav/

If the DAV method doesn't work, I suggest using the TbSync/Provider for CalDAV & CardDAV add-ons.