Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Unable to save a screenshot

  • 1 antwoord
  • 0 hebben dit probleem
  • 5 weergaven
  • Laatste antwoord van cor-el

tanaynambiar
tanaynambiar
more options

I'm unable to save screenshots on Firefox (Windows 11) on certain sites. So far I've just noticed this on amazon.in. Funnily enough, I'm able to take screenshots from some product pages, but there are some where they won't save.

https://www.amazon.in/Logitech-G435-Lightspeed-Bluetooth-Wireless/dp/B09GG24DBM/ref=sr_1_1?crid=NVSW2YGSUHET&keywords=Logitech+G435&nsdOptOutParam=true&qid=1696787415&sprefix=logitech+g435%2Caps%2C411&sr=8-1

https://www.amazon.in/HyperX-Wireless-Gaming-Headset-Headphone/dp/B09QX3VDVD/ref=psdc_1388867031_t2_B081PP4CB6

On both these pages, screenshots weren't saving

I'm unable to save screenshots on Firefox (Windows 11) on certain sites. So far I've just noticed this on amazon.in. Funnily enough, I'm able to take screenshots from some product pages, but there are some where they won't save. https://www.amazon.in/Logitech-G435-Lightspeed-Bluetooth-Wireless/dp/B09GG24DBM/ref=sr_1_1?crid=NVSW2YGSUHET&keywords=Logitech+G435&nsdOptOutParam=true&qid=1696787415&sprefix=logitech+g435%2Caps%2C411&sr=8-1 https://www.amazon.in/HyperX-Wireless-Gaming-Headset-Headphone/dp/B09QX3VDVD/ref=psdc_1388867031_t2_B081PP4CB6 On both these pages, screenshots weren't saving
Gekoppelde schermafbeeldingen

Alle antwoorden (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If I save the screenshot then I see a rather long name suggested in the Save File window. Did you try to shorten the name to only the Screenshot date/time part as you may exceed the maximum file path ?