Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

New email not appearing in inbox

  • 2 antwoorden
  • 4 hebben dit probleem
  • 25 weergaven
  • Laatste antwoord van skysails

more options

As of yesterday after 9 pm I have not seen any new email in Thunderbird (115.7.0 (64-bit)). I can see new email in my service provider's (Shaw) webmail service. I downloaded Mailspring and they download to that program. I had a look at Microsoft Mail, which has all of my mail accounts (3 gmail + shaw) and bizarrely, in Mail I can see that the new email are there in my Shaw account.... but are not visible in Thunderbird.

Any suggestions? Uninstall & reinstall?

As of yesterday after 9 pm I have not seen any new email in Thunderbird (115.7.0 (64-bit)). I can see new email in my service provider's (Shaw) webmail service. I downloaded Mailspring and they download to that program. I had a look at Microsoft Mail, which has all of my mail accounts (3 gmail + shaw) and bizarrely, in Mail I can see that the new email are there in my Shaw account.... but are not visible in Thunderbird. Any suggestions? Uninstall & reinstall?

Gekozen oplossing

No, it magically fixed itself after 2 days, after I'd stopped looking for solutions. After noon on the 8th I started getting email notifications popping up. The two days previous are still missing, but TB looks to be working again.

Dit antwoord in context lezen 👍 0

Alle antwoorden (2)

more options
Uninstall & reinstall?

No, you'd be wasting your time.

There have been a number of complaints about Shaw in this forum virtually simultaneously. So my best guess is there is or was something wrong at Shaw. Does the problem still exist now?

more options

Gekozen oplossing

No, it magically fixed itself after 2 days, after I'd stopped looking for solutions. After noon on the 8th I started getting email notifications popping up. The two days previous are still missing, but TB looks to be working again.