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I forgot my primary password and need to reset it.

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  • 2 hebben dit probleem
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  • Laatste antwoord van cor-el

Martin Rose
Martin Rose
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Forgot my primary password and need to reset it.

Forgot my primary password and need to reset it.

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi Martin, there is an article for that. Please note that you'll lose your saved logins.

See: Reset your Primary Password if you've forgotten it

cor-el
cor-el
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  • Top 10 Contributor
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You may want to keep a backup copy of logins.json and key4.db in case you remember the PP.

If you weren't using the PP in the past then you can try to check if you have an older copy of key4.db from before using the PP as the PP is used to encrypt the encryption key stored in this file.

You can look at a utility to browse System Restore points.