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.eml file display error from sftp

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Hello, I recently installed Ubuntu 24.04 with the version of Thunderbird (115.10.1) supplied with the distribution. I can no longer display mail saved as .eml in a remote folder (sftp). Thunderbird opens, but the mail window is empty. If I ask for the source code, this message appears:

Unable to read file at address view-source:file:///run/user/1000/kio-fuse-ouSeRu/sftp/myuser@myserver/mymessage.eml?type=application/x-message-display.

If I open from CLI I get this message :

JavaScript error: chrome://messenger/content/aboutMessage.js, line 218: NS_ERROR_FILE_ACCESS_DENIED: Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIMsgDBHdr.mime2DecodedSubject]

If I open the save file with a file editor I'm able to see the source code.

Could you please help me? Thanks

Hello, I recently installed Ubuntu 24.04 with the version of Thunderbird (115.10.1) supplied with the distribution. I can no longer display mail saved as .eml in a remote folder (sftp). Thunderbird opens, but the mail window is empty. If I ask for the source code, this message appears: Unable to read file at address view-source:file:///run/user/1000/kio-fuse-ouSeRu/sftp/myuser@myserver/mymessage.eml?type=application/x-message-display. If I open from CLI I get this message : JavaScript error: chrome://messenger/content/aboutMessage.js, line 218: NS_ERROR_FILE_ACCESS_DENIED: Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIMsgDBHdr.mime2DecodedSubject] If I open the save file with a file editor I'm able to see the source code. Could you please help me? Thanks
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Gekozen oplossing

Thanks for your answer.

Indeed, when Thunderbird is running in the snap, it doesn't have access to /mnt.

So I moved the mounting point of the share from /mnt to /media

and executed the following command to allow Thunderbird access to /media:

sudo snap connect thunderbird:removable-media :removable-media

This works fine.

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Is this perhaps another example of sandboxing in flatpaks and SNAP. I understand Ubuntu 24 uses SNAP packages now, not APT as it used to. SNAP is sandboxed. https://ubuntu.com/core/docs/security-and-sandboxing

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Gekozen oplossing

Thanks for your answer.

Indeed, when Thunderbird is running in the snap, it doesn't have access to /mnt.

So I moved the mounting point of the share from /mnt to /media

and executed the following command to allow Thunderbird access to /media:

sudo snap connect thunderbird:removable-media :removable-media

This works fine.