Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Thunderbird problems

  • 1 antwoord
  • 0 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van david

more options

Since deleting and reloading Thunderbird I have lost my entire e mail address book and want to recover it asap.

Since deleting and reloading Thunderbird I have lost my entire e mail address book and want to recover it asap.

Alle antwoorden (1)

more options

Margaret, if you click on Windows File Explorer, look at c:\users\<yourid>\appdata\roaming\thunderbird\profiles. If this folder exists, then click any folder inside it and look for a file called abook.sqlite. That would be the addressbook. If File Explorer does not let you view the folders, you can click View>Show>Hidden items in File Explorer. The folders will be there if all you did was uninstall Thunderbird, but there is a final prompt on an uninstall on whether to keep data, so it's possible you may have deleted it.

If you have done a new install, there may be more than one folder in the Profiles folder, so look for the oldest and largest abook.sqlite. Let me know if you need more assistance.