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Thunderbird software update July 2024

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I updated Thunderbird with software update on Friday July 19, 2024. When I open Thunderbird I get a 'blank' page saying "No Messages". Then mail is delivered as was normally done. When I try to delete unwanted messages the program seems to be working but doesn't delete highlighted message and doesn't open on the next message moved to. Also when trying to send a new message it times out, and I get an error message about SMTP. This is only since the new update was installed.

I updated Thunderbird with software update on Friday July 19, 2024. When I open Thunderbird I get a 'blank' page saying "No Messages". Then mail is delivered as was normally done. When I try to delete unwanted messages the program seems to be working but doesn't delete highlighted message and doesn't open on the next message moved to. Also when trying to send a new message it times out, and I get an error message about SMTP. This is only since the new update was installed.

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Are you using Unified Folders mode? Where multiple accounts for Inbox are listed in "one folder".

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No, I have only one account associated with the folders. I do believe the problem is due to Google moving from passwords to passkeys. With the software update, it means Google is now looking for a passkey. I did find a post on Mozilla Support that indicated the need to allow cookies for https://accounts.google.com either as an exception or to accept all cookies to allow OAuth2 to work. It does seem to make a difference. Thanks for your response.