Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Sync issues

  • 3 antwoorden
  • 0 hebben dit probleem
  • 20 weergaven
  • Laatste antwoord van Paul

monteo2003
monteo2003
more options

Trying to recover synced data from Android phone after 30 days since it died. It showed up for about a week but now it's not showing the tabs in sync.

Trying to recover synced data from Android phone after 30 days since it died. It showed up for about a week but now it's not showing the tabs in sync.

Bewerkt door monteo2003 op

Alle antwoorden (3)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Firefox Sync is designed to keep two or more copies of Firefox on different devices in sync, such as between a laptop and a phone. Do you still have the data on your other device?

Behulpzaam?

monteo2003
monteo2003 Vraageigenaar
more options

Other device died so I was hoping support could restore the data

Behulpzaam?

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

I am very sorry, but we have no way to access or recover that data.

Behulpzaam?

Een vraag stellen

U moet zich aanmelden bij uw account om op berichten te antwoorden. Stel een nieuwe vraag als u nog geen account hebt.