Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Crashes while filtering mail (Windows 8.1 IMAP)

  • 1 antwoord
  • 0 hebben dit probleem
  • Laatste antwoord van Wayne Mery

more options

Hi all,

I was wondering if anyone else has this problem. I sometimes don't check this email account for a week or two at a time. Every time I start Thunderbird and download mail after days of not checking, it starts filtering mail and then crashes after a few minutes. I have a lot of filters. 169 and growing. Some have multiple addresses to filter. According to the filter log, it crashed after less than 2 minutes of filtering, but it seemed like it was chugging away at filtering longer than that before it crashed. If I restart and download a small number of messages it doesn't crash. If I manually run the filters on the inbox, it doesn't crash. Is there something I can try other than checking mail more often? Thanks!

Hi all, I was wondering if anyone else has this problem. I sometimes don't check this email account for a week or two at a time. Every time I start Thunderbird and download mail after days of not checking, it starts filtering mail and then crashes after a few minutes. I have a lot of filters. 169 and growing. Some have multiple addresses to filter. According to the filter log, it crashed after less than 2 minutes of filtering, but it seemed like it was chugging away at filtering longer than that before it crashed. If I restart and download a small number of messages it doesn't crash. If I manually run the filters on the inbox, it doesn't crash. Is there something I can try other than checking mail more often? Thanks!

Alle antwoorden (1)

more options

Please post your crash IDs here. You will find them in Help > Troubleshooting Information. reference https://support.mozilla.org/en-US/kb/thunderbird-crashes

Behulpzaam?

Een vraag stellen

U moet zich aanmelden bij uw account om op berichten te antwoorden. Stel een nieuwe vraag als u nog geen account hebt.