Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

locked account

  • 1 antwoord
  • 0 hebben dit probleem
  • 7 weergaven
  • Laatste antwoord van Balázs Meskó

SzPéter
SzPéter
more options

I can't sign in to sync. I receive a locked account, as far as I know the password is correct. the same thing happens on a computer and on a mobile phone (android), I didn't do any illegal actions, I don't know what could have happened, but I want to get my firefox account back. I need help with this, how is it possible to restore my account?

I can't sign in to sync. I receive a locked account, as far as I know the password is correct. the same thing happens on a computer and on a mobile phone (android), I didn't do any illegal actions, I don't know what could have happened, but I want to get my firefox account back. I need help with this, how is it possible to restore my account?

Alle antwoorden (1)

Balázs Meskó
Balázs Meskó
  • Top 25 Contributor
  • Moderator
more options

Hi Péter!

If you still haven't fixed this, you should be able to ask for a password reset on https://accounts.firefox.com if you can access your e-mail account. AFAIR this would erase the data saved into Sync, so just to be safe, you should make a backup of your account folder.

By the way, feel free to switch to Hungarian in your answer.

Regards, Balázs

Behulpzaam?

Een vraag stellen

U moet zich aanmelden bij uw account om op berichten te antwoorden. Stel een nieuwe vraag als u nog geen account hebt.