Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

problem deleting open email from upper right hand task bar

  • 3 antwoorden
  • 0 hebben dit probleem
  • Laatste antwoord van christ1

more options

When I want to delete an open email I have always used the delete function in the upper right hand corner of the open email. Since the program did it's major update there are times when I click on delete nothing happens and I have to keep clicking on it several times for it to finally delete the email. Also, when I open Thunderbird and then try to download my messages, many times the screen goes gray and I get a message at the top of the page that says Thunderbird is not responding. I have disabled all add ons and have tried to resolve this in troubleshooting mode but still no resolution. Thunderbird just isn't the same since the major update.

When I want to delete an open email I have always used the delete function in the upper right hand corner of the open email. Since the program did it's major update there are times when I click on delete nothing happens and I have to keep clicking on it several times for it to finally delete the email. Also, when I open Thunderbird and then try to download my messages, many times the screen goes gray and I get a message at the top of the page that says Thunderbird is not responding. I have disabled all add ons and have tried to resolve this in troubleshooting mode but still no resolution. Thunderbird just isn't the same since the major update.

Alle antwoorden (3)

more options

What is your anti-virus software?

Behulpzaam?

more options

Windows Defender. That's the only one I have ever used since I had Windows 10 installed years ago. No issues with Thunderbird before their major overhaul.

Behulpzaam?

more options

Create an exclusion in Defender for the Thunderbird profile folder, so that the Defender real-time scanner will not scan it. https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_how-to-find-your-profile

Behulpzaam?

Een vraag stellen

U moet zich aanmelden bij uw account om op berichten te antwoorden. Stel een nieuwe vraag als u nog geen account hebt.