lost save password,bookmarks, and addon
Hello I installed Windows some time ago, after that when I installed Firefox and added my account to it, none of my data was there, even though I had backed up a lot of passwords, bookmarks and add-ons. Now I have to check if I have any data. Syncing is not happening. Please check my account and help me recover my data.
Thank you very much.
Alle antwoorden (2)
Hi
Thank you for your question about the Firefox Sync service.
It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.
If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.
If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.
However, every time before, my data used to restore automatically. I didn't use Firefox on the mobile. This time, this issue has occurred. Kindly restore my data; I would greatly appreciate it. I had a lot of bookmarks and saved passwords.
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