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Lost messages after renaming folders

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  • Laatste antwoord van Mapenzi

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I had a folder called ÖgOF with a subfolder BirdLife. I renamed the folder to BirdLife-ÖgOF. After that a lot of problems occurred, e.g. - some of the other folders lost all messages - messages coluld not be moved from Inbox to some folders

Is it possible to restore the lost messages?

I had a folder called ÖgOF with a subfolder BirdLife. I renamed the folder to BirdLife-ÖgOF. After that a lot of problems occurred, e.g. - some of the other folders lost all messages - messages coluld not be moved from Inbox to some folders Is it possible to restore the lost messages?

Alle antwoorden (7)

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R-click on the folder BirdLife-ÖgOF > Properties > General Info > Location >> this will give you the information whether this is a IMAP or POP folder and where in the profile it is located (and the path to it if POP). Open the Thunderbird profile folder https://mzl.la/2cYKHaB and navigate to a BirdLife-ÖgOF.sbd folder. Verify if there is also a BirdLife-ÖgOF file without any extension in the same location. Open the BirdLife-ÖgOF.sbd folder and show us a screen shot of its contents.

I cannot give more precise directives to find the BirdLife-ÖgOF.sbd folder in the profile folder since you did not give precise information.

Behulpzaam?

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I'm sorry but your reply is too complicated for me to understand. Can I just uninstall and then re-install Thunderbird and hope to be able to recover at least some of the data?

Behulpzaam?

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Uninstall and reinstall the application Thunderbird won't change anything. Your email data are stored in the profile folder of Thunderbird and not in the application.

Behulpzaam?

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By chance I noticed that I exported data to a zip-file called Thunderbird_profile_backup in August last year. It's 5.6 GB in size. Can I use it to restore data?

Behulpzaam?

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Jussi Tranesjö said

Can I use it to restore data?

You certainly can use it but it won't contain the newer messages since last August. Unzip the file and show us a screen shot of its contents. It will be much easier to tell you how and where to integrate folders in your actual profile folder.

Behulpzaam?

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Unfortunately the zip file seems to be corrupt. Error message when I try to open

Behulpzaam?

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Jussi Tranesjö said

I'm sorry but your reply is too complicated for me to understand.

I cannot see your screen, otherwise your problem certainly would have already been solved. Are you able to create screen shots? I sent you a message and a SMS. Did you read them?

Behulpzaam?

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