Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

i think that cert8.db has deleted itself off my laptop

  • 1 antwoord
  • 76 hebben dit probleem
  • 6 weergaven
  • Laatste antwoord van cor-el

more options

every time that i open firefox, i get an alert that says that it could not initialize the security component, and when i log onto websites like facebook, i get another message that says that it cant connect securely because the ssl protocol has been disabled, and i cant find the cert8.db thing in any part of my laptop, and ive done various searches

This happened

Every time Firefox opened

== i uninstalled and the re installed firefox

every time that i open firefox, i get an alert that says that it could not initialize the security component, and when i log onto websites like facebook, i get another message that says that it cant connect securely because the ssl protocol has been disabled, and i cant find the cert8.db thing in any part of my laptop, and ive done various searches == This happened == Every time Firefox opened == i uninstalled and the re installed firefox

Alle antwoorden (1)

more options

If you can't find cert8.db in the Firefox Profile Folder then try a new profile. Help > Troubleshooting Information > Profile Directory > Open Containing folder

Create a new profile as a test to check if your current profile is causing the problems See [[Basic Troubleshooting|#Make_a_new_profile|Basic Troubleshooting:Make a new profile]]

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files) See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox