Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox SYNC 1.4.4 website error or ??

  • 2 antwoorden
  • 2 hebben dit probleem
  • 7 weergaven
  • Laatste antwoord van cor-el

cplumley2
cplumley2
more options

HI,

I am running Firefox 3.6.8 on a Win 7 machine and just added Firefox Sync to it.

I also have a Vista machine running Firefox 3.6.8 BUT when I try to install SYNC the website says I am running 3.0.14 and will not load SYNC 1.4.4.

Why is the website reading my Firefox wrongly?

Thank you.

HI, I am running Firefox 3.6.8 on a Win 7 machine and just added Firefox Sync to it. I also have a Vista machine running Firefox 3.6.8 BUT when I try to install SYNC the website says I am running 3.0.14 and will not load SYNC 1.4.4. Why is the website reading my Firefox wrongly? Thank you.

Alle antwoorden (2)

TonyE
TonyE
  • Moderator
more options

Your user agent string which identifies the version of Firefox you are using is this: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.14) Gecko/2009082707 Firefox/3.0.14 (.NET CLR 3.5.30729)

That is a user agent for Firefox 3.0.14, are you sure you do not have 3.0.14? Some add-ons will change parts of the user agent string. Typically they change the part containing the Firefox version number, they do not normally change the parts such as the Gecko date or build number, both of which for your user agent string are those of Firefox 3.0.14

The Firefox 3.6.8 user agent string is like this one: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8

All the indications are that you have Firefox 3.0.14, but if you are certain that you have Firefox 3.6.8, you can reset the user agent string. For details see websites or add-ons incorrectly report incompatible browser. An

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can see the Firefox version at the top and the user agent at bottom of the "Help > About" window (Mac: Firefox > About Mozilla Firefox).
You check (compare) what websites see: http://whatsmyuseragent.com/ - Whats My User Agent?

If you have Firefox 3.6.x then you need to check the general.useragent prefs on the about:config page.
You can open the about:config page via the location bar, just like you open a website.
Filter: general.useragent
If general.useragent prefs are bold (user set) then you can right-click that pref and choose Reset.

In your case it should be the pref general.useragent.override that is set to a Firefox 3.0.14 user agent