I'm running Firefox 3.6.10 on Windows 7. For several days now I cannot access the "Add-ons" in the Tools menu. Any help would be much appreciated. Thanks, Charles
Every time I try to access Add-ons, Firefox freezes and I get an "unresponsive script" warning that states, "A script on this page may be busy, or it may have stopped responding . . ." The script in question is nsExtensionManager.js:623. I reinstalled Firefox, but that didn't help. Thanks, Charles
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems
This issue can be caused by the Personas 1.6.0 extension. If you have it then update to Personas 1.6.1
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems
This issue can be caused by the Personas 1.6.0 extension. If you have it then update to Personas 1.6.1
Problem solved. Thanks for your help. I was able to identify the extension causing the problem.
Charles
You're welcome.