We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

When I updated from 3.6.11 to 3.6.12 this morning on my Mac OS X 10.4.11, none of my bookmarks were imported.

  • 2 antwoorden
  • 20 hebben dit probleem
  • 19 weergaven
  • Laatste antwoord van jjbrown5

more options

When I tried to use the restore option, it wouldn't work. I downloaded another 3.6.12 version thinking it may have had a glitch. It also didn't have my bookmarks and wouldn't restore them. In desperation I copied an 3.6.3 version of Firefox from an older Mac onto the one I'm using and was able to restore the bookmarks. However, I have to restore the same file twice before all the bookmarks are restored. But when I try to organize the bookmarks, none of them show up in the Library window. And if I close Firefox and restart it, all the bookmarks are lost and I have to restore them again. Even new bookmarks that I add in are lost on restart. Any suggestions?

When I tried to use the restore option, it wouldn't work. I downloaded another 3.6.12 version thinking it may have had a glitch. It also didn't have my bookmarks and wouldn't restore them. In desperation I copied an 3.6.3 version of Firefox from an older Mac onto the one I'm using and was able to restore the bookmarks. However, I have to restore the same file twice before all the bookmarks are restored. But when I try to organize the bookmarks, none of them show up in the Library window. And if I close Firefox and restart it, all the bookmarks are lost and I have to restore them again. Even new bookmarks that I add in are lost on restart. Any suggestions?

Gekozen oplossing

This issue can be a problem with the file places.sqlite that stores the bookmarks and the history.

Dit antwoord in context lezen 👍 2

Alle antwoorden (2)

more options

Gekozen oplossing

This issue can be a problem with the file places.sqlite that stores the bookmarks and the history.

more options

Thanks, cor-el! I usually depend on tech support to fix an issue like this but your post directed me to a web page that explained clearly and simply how to reset the bookmark functions. When I restart, all my bookmarks are still there and I've able to save and organize new bookmarks!