Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Adobe flash won't download because I forst have to close Mozilla Firefox How do I do that

  • 3 antwoorden
  • 21 hebben dit probleem
  • 4 weergaven
  • Laatste antwoord van aehplh4423

aehplh4423
aehplh4423
more options

when I go to Comcast and try to watch any video it says that I must install Adobe Flash Player first. so I try and get thru all the screens except the last....which says: The installer will automatically continue when the conflicting applications are closed: Mozilla Firefox. Well closing it shuts everything off because I am using it to run my site. This is sort of " Catch 22 " . Strange--- when I go to MSN and then bring up comcast I can view the videos. But I use Morningstat and other sites like MSM.com and videos are blocket there also with the same must download Adobe Flashplayer and I get blocked by that same screen. So how do I block you and keep you on so I can download this Adobe Flashplayer? I am not a computer genius. paul.hickman@comcast.net

when I go to Comcast and try to watch any video it says that I must install Adobe Flash Player first. so I try and get thru all the screens except the last....which says: The installer will automatically continue when the conflicting applications are closed: Mozilla Firefox. Well closing it shuts everything off because I am using it to run my site. This is sort of " Catch 22 " . Strange--- when I go to MSN and then bring up comcast I can view the videos. But I use Morningstat and other sites like MSM.com and videos are blocket there also with the same must download Adobe Flashplayer and I get blocked by that same screen. So how do I block you and keep you on so I can download this Adobe Flashplayer? I am not a computer genius. paul.hickman@comcast.net

Alle antwoorden (3)

aehplh4423
aehplh4423 Vraageigenaar
more options

Let me reiterate how I am able to view videos on my computer: 1 I click on the Mozilla Firefox Icon then click my START button --I go to the INTERNET EXPOLRER Icon and click it . Up comes the MSN home page . I go to top of page and click on FAVORITES (not bookmarks) and then click on COMCAST I get the Comcast homepage and Videos and everything else works from there. I surmize that it is because I am on Internet Explorer ( where I did download Adobe Flashplayer) and not on Mozilla Firefox where I am being prevented from downloading it

the-edmeister
the-edmeister
  • Moderator
more options

1.Download the Flash setup file from here:
Adobe Flash - Plugin version.
Save it to your Desktop.

2. Close Firefox using File > Exit
then check the Task Manager > Processes tab to make sure firefox.exe is closed,
{XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab}

3. Then run the Flash setup file from your Desktop.

  • On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen).

See this:
http://vistasupport.mvps.org/run_as_administrator.htm

aehplh4423
aehplh4423 Vraageigenaar
more options

did what was told --- shit off firefox and downloaded but to what ; not my computer. The thing downloaded and everything worked the way you told me to do it but nothing was installed. I did download windows 8 . Is that the problem??? No matter what I do it won't display in programs. There are other Adobe things in the programs section but Flash player resists going in.