Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Freezes at any time. Need to use task manager to close it. Always tells me a plug in is at fault but doesn't tell me which. I've updated them all. ???

  • 1 antwoord
  • 4 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van Kmcn

more options

There is no crash log. I guess not technically a crash since FireFox doesn't close. In fact cannot be closed other than using task mgr to end the process.

There is no crash log. I guess not technically a crash since FireFox doesn't close. In fact cannot be closed other than using task mgr to end the process.

Alle antwoorden (1)

more options

Sorry just to clarify, when you say it freezes at any time, do you mean every time you try to close out of Firefox you need to use the task manager?

One option is for you to disable all add-ons and try to close Firefox, if it does indeed shut-down correctly (without the need of the task manager) you can then enable add-ons one by one until you find the add-on causing the issue (ensure each time you enable an add-on you test Firefox to see if it shuts down correctly).