Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I've downloaded Firefox 3.6 in order to upgrade to prevent online attacks as advised but when I try to drag teh new icon into the applications folder it says I do not have sufficient priviledges??

  • 1 antwoord
  • 6 hebben dit probleem
  • 18 weergaven
  • Laatste antwoord van cor-el

more options

I've had an 'urgent' message telling me to upgrade Firefox to 3.6.6 in order to prevent online attacks but when I try to drag the newly downloaded icon into the applications folder a message comes up saying I do not have sufficient priviledges. Can you explain why and what I have to do?

I've had an 'urgent' message telling me to upgrade Firefox to 3.6.6 in order to prevent online attacks but when I try to drag the newly downloaded icon into the applications folder a message comes up saying I do not have sufficient priviledges. Can you explain why and what I have to do?

Alle antwoorden (1)

more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.