Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I'm having issues going back to a previous page after clicking anything on a freshly loaded page. How do I fix this issue?

more options

Like I said, it happens on a fresh page on a new tab. If I click on a link on the tab, I go to the next page on the tab. However, the back button is grayed out. Unless I go to history, I cannot go back to the previous page I was on. On that same tab, if I click on a link on the second page, then I am able to go back to the previous page, but not the first page. This also affects my homepage as I am unable to reload anything on my homepage unless I click on something first... This all started after the latest Firefox update.

Like I said, it happens on a fresh page on a new tab. If I click on a link on the tab, I go to the next page on the tab. However, the back button is grayed out. Unless I go to history, I cannot go back to the previous page I was on. On that same tab, if I click on a link on the second page, then I am able to go back to the previous page, but not the first page. This also affects my homepage as I am unable to reload anything on my homepage unless I click on something first... This all started after the latest Firefox update.

Alle antwoorden (1)

more options

For all who also have this problem, the answers are found below:

https://support.mozilla.com/en-US/questions/791207#answer-145871

https://support.mozilla.com/en-US/questions/784951

It seems to be something to do with McAfee Site Advisor 3.3 - A bug of some sort. When I went to tools -> addons -> extensions and disabled site advisor and restarted FireFox, the issue was no longer there. Hope this helps you.

And if those don't help, maybe this will:

https://support.mozilla.com/en-US/questions/786091

Hope this helps.