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When I click the tab button or right click and choose "new tab" nothing happens. How do I fix this?

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When I click the tab button or right click and choose "new tab" nothing happens. How do I fix this?

When I click the tab button or right click and choose "new tab" nothing happens. How do I fix this?

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You will need to un-install the Ask Toolbar until Ask fixes the problem with that extension

If the above solves the problem, please return to this answer and click on the "Solved" button next to this reply. Thanks.




Other issues needing your attention

You have an item installed that is considered malware/spyware/adware. To see the Plugins reported with your question, click "More system details..." to the right of your original question or, on the Firefox menu, click Tools > Add-ons > Plugins.

  • My Web Search Plugin Stub for 32-bit Windows

This type of pest is usually installed along with software you download from the internet; generally free programs, but not always. Carefully watch for "extra" items that will be installed and un-check or opt-out of them.

  1. You can check to see if you have any of these from Web Products" installed:
  2. Also see: http://kb.mozillazine.org/Uninstalling_toolbars
  3. You MAY need to change a preference if when typing one or two words in the URL/Location/Address Bar sends you to some search page other than the one you expect. To reset your default URL/location bar search provider:
    • Enter about:config in the address/URL bar and press the Enter key
    • If you see a warning, accept it (Promise that you will be careful)
    • Filter = keyword.URL
    • Below the Filter, if keyword.URL is bold, right-click on keyword.URL and choose "Reset"
    • Restart Firefox (File > Restart Firefox)
    • See: http://kb.mozillazine.org/Keyword.url
  4. You MAY need to reset your homepage if some search page that you do not want or expect opens when you start Firefox. Firefox can open multiple home pages. Home pages are separated by the "|" symbol.

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