Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I downloaded 4.0 when prompted, but it did not open upon completion and now shortcut does not work and cannot find file to run 4.0 in the firefox folder. Tried restarts and reinstalling 3.6 which now also won't work for me. Ideas?

  • 1 antwoord
  • 4 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van phils76ks

more options

I downloaded 4.0 when prompted yesterday. Seemed to download normally but did not automatically start following download even though that option was checked. The shortcut now is broken and efforts to fix it fail because the file cannot be found. Checked the firefox folder and do not see a file to run firefox. Tried restarting twice with no luck. Then tried multiple times to reinstall 4.0 with no success. Then tried uninstalling and reinstalling 3.6 with same result.

I downloaded 4.0 when prompted yesterday. Seemed to download normally but did not automatically start following download even though that option was checked. The shortcut now is broken and efforts to fix it fail because the file cannot be found. Checked the firefox folder and do not see a file to run firefox. Tried restarting twice with no luck. Then tried multiple times to reinstall 4.0 with no success. Then tried uninstalling and reinstalling 3.6 with same result.

Alle antwoorden (1)

more options

OK. Got it figured out. Disabled my virus scanning software and the download worked perfectly. Should have thought of that before now.