Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Why can't I add items to the basket on zavvi.com with Firefox 4.0?

  • 3 antwoorden
  • 2 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van Liamario

Liamario
Liamario
more options

I am finding it impossible to add items to the basket on the zavvi.com website I get a dialog box with a loading symbol. But nothing ever happens. Last week, I could only add certain items, but now, nothing will get added.

I am finding it impossible to add items to the basket on the zavvi.com website I get a dialog box with a loading symbol. But nothing ever happens. Last week, I could only add certain items, but now, nothing will get added.

Alle antwoorden (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Liamario
Liamario Vraageigenaar
more options

Hi, I have tried all that, as well as reinstalling firefox.

Liamario
Liamario Vraageigenaar
more options

Hi cor-el,

I did what you asked again, just to see. I added an item to the basket no problem. Unfortunately any subsequent items would not be added. I have reinstalled firefox, deleting any previous info I had including bookmarks, passwords etc... and the same thing happened again.