Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Why, when I upgrade from version 3.16 to version 4.0.1 that my firefox still looks and operates like version 3.16?

  • 2 antwoorden
  • 4 hebben dit probleem
  • 8 weergaven
  • Laatste antwoord van rwarke92

more options

So I upgraded from firefox version 3.16 to version 4.0.1. When I downloaded and installed firefox 4.0.1 I launched it and when it popped open the interface looked exactly like version 3.16, the bookmarks (the bookmarks that are above the tabs) would not work, i.e. i clicked on them and they would'nt open, and when i opened options and clicked to display tab bar...there was no tab bar, but instead tab groups? My question is how do I get firefox 4.0.1 because it's obviously not upgrading for me? Also, when i tried restarting firefox with the ad ons disabled, it closed firefox and prompted me whether or not i wanted to open firefox in safe mode. When i opened in safe mode firefox 4.0.1 was there! Does my problem have anything to do with my ad ons or test pilot? Thanks in advance!

So I upgraded from firefox version 3.16 to version 4.0.1. When I downloaded and installed firefox 4.0.1 I launched it and when it popped open the interface looked exactly like version 3.16, the bookmarks (the bookmarks that are above the tabs) would not work, i.e. i clicked on them and they would'nt open, and when i opened options and clicked to display tab bar...there was no tab bar, but instead tab groups? My question is how do I get firefox 4.0.1 because it's obviously not upgrading for me? Also, when i tried restarting firefox with the ad ons disabled, it closed firefox and prompted me whether or not i wanted to open firefox in safe mode. When i opened in safe mode firefox 4.0.1 was there! Does my problem have anything to do with my ad ons or test pilot? Thanks in advance!

Alle antwoorden (2)

more options

After opening Firefox just check the version detail. You can do this by taking help->About Mozilla Firefox.. If it is 3.6 our problem is that it was not updated properly. If it is 4.01 try updating it once again..

more options

This is what my firefox (so called 4.0.1) looks like

That is also what my "about firefox" looks like

I wasn't able to tell what version I am running because the "about firefox" does not display a version number. Any other ideas as to why I cant upgrade to firefox 4.0.1? Thanks!