We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Norton Toolbar 5.6 - Works on Laptop FF 4.0.1, but not Desktop FF 4.0.1

  • 1 antwoord
  • 103 hebben dit probleem
  • 29 weergaven
  • Laatste antwoord van IM_Doc

more options

Norton Toolbar works on my laptop (HP Envy 17 - 3D), but not my desktop (Dell XPS 7100). Following are the basics of the operating environments and program versions.

Dell XPS 7100: AMD-chip; Windows 7, Home Premium w/ Service Pack 1; FF 4.0.1; Norton Internet Security 2011, v. 18.5.0.125.

HP Envy 17 - 3D: i7-chip; Windows 7, Home Premium w/ Service Pack 1; FF 4.0.1; Norton Internet Security 2011, v. 18.6.0.29.

I have run liveupdate every few minutes, but still the Norton Toolbar is not updated. When I check add-ons Norton Toolbar 5.5 is disabled; but my laptop add-ons shows Norton Toolbar 5.6, and IdSafe and SafeWeb are definitely present and working on the laptop.

Norton Toolbar works on my laptop (HP Envy 17 - 3D), but not my desktop (Dell XPS 7100). Following are the basics of the operating environments and program versions. Dell XPS 7100: AMD-chip; Windows 7, Home Premium w/ Service Pack 1; FF 4.0.1; Norton Internet Security 2011, v. 18.5.0.125. HP Envy 17 - 3D: i7-chip; Windows 7, Home Premium w/ Service Pack 1; FF 4.0.1; Norton Internet Security 2011, v. 18.6.0.29. I have run liveupdate every few minutes, but still the Norton Toolbar is not updated. When I check add-ons Norton Toolbar 5.5 is disabled; but my laptop add-ons shows Norton Toolbar 5.6, and IdSafe and SafeWeb are definitely present and working on the laptop.

Alle antwoorden (1)

more options

I had the same problem. Solved by downloading latest update from Symantec and letting updater run. This does not require an uninstall of the current version but may require a reboot.

Links below for latest version updaters:

Norton 360

http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&selected_nav=&pvid=&entsrc=CED_pubweb&layout=&docurl=20090225155411EN

Norton Internet Security

http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&selected_nav=&pvid=&entsrc=CED_pubweb&layout=&docurl=20080904160721EN

Hope this is of use