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I continually get the Update message and when I click it runs and never completes update. This has happened everytime I log in.

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  • Laatste antwoord van cor-el

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Whenever I log in on my computer, I get a Firefox Update message and when I click on it it continually runs for hours and never completes the update.

Whenever I log in on my computer, I get a Firefox Update message and when I click on it it continually runs for hours and never completes the update.

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If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.