Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

updated to Firefox 5 ... lost all my bookmarks, passwords, etc.

  • 6 antwoorden
  • 82 hebben dit probleem
  • 2 weergaven
  • Laatste antwoord van cor-el

more options

i installed Firefox 5 ... lost all my bookmarks, saved passwords, everything!!!!

i installed Firefox 5 ... lost all my bookmarks, saved passwords, everything!!!!

Alle antwoorden (6)

more options

updated to Firefox 5 ... lost all my bookmarks, passwords, everything!!!!:

Did you also lose your extensions?

Sounds like you are no longer in your old profile.

Profile: Find out if there are multiple profiles

  1. type in about:support into the location bar
  2. Click on "Open containing folder"
  3. You are now in your current profile
  4. go up one directory level to "Profiles", where you can see if you have more than one profile directory.
  5. Files to check last used/update dates within eachprofile: places.sqlite file, and within bookmarkbackups folder are .json bookmark backups for dates.

Starting Firefox with a different profile:

more options

You may also have a problem with SQLite if more SQLite files are affected (cookies, downloads).
Make sure that you have the latest SQLite version for your OS installed.

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

more options

hi and thanks for your reply could you please tell me where is the 'location bar?' Thank you Easyeddie

more options

the place where you type website addresses like http://www.googlw.com is called Location Bar :-P

more options

Thank you ... that's what I thought ... but I keep getting 'Page Not Found.' Could you please tell me the full address. E.

more options

You can also access that about:support page via:

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder

See: