Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

only half the page is showing unless i go into fullscreen mode

  • 5 antwoorden
  • 24 hebben dit probleem
  • 3 weergaven
  • Laatste antwoord van Hasan

more options

when i open the firfox page the left side of the screen is blank and the page seems to be too far over to the right the only way i seem to be able to view the whole screen is to go into full screen mode

when i open the firfox page the left side of the screen is blank and the page seems to be too far over to the right the only way i seem to be able to view the whole screen is to go into full screen mode

Alle antwoorden (5)

more options

No answers yet but look at other threads, someone will no doubt provide an answer soon.

Meanwhile all I can suggest is

more options

With all the threads about this issue that have been posted today, it would have been nice if one person posted a screenshot of this problem. Firefox 5.0 has been out for over two weeks now, so I doubt if it is a problem with Firefox 5.0 - unless all these users didn't use their PC and Firefox since 6/21. I suspect an add-on that was updated today??

https://support.mozilla.com/en-US/kb/Adding+screenshots

more options

Some users are finding it is the Babylon toolbar causing this, anyone wish to confirm this, or say something else causes the problem ?

more options

Three people reported this problem in the French support forum. It was indeed caused by the Babylon toolbar.

more options

go to View Menu -> Zoom -> click "Reset"

go to View Menu -> Page Style -> select "Basic Page Style"

go to Help Menu -> select "Restart with Add-ons Disabled"

Firefox will close then it will open up with just basic Firefox. If above suggestions don't work then

go to Tools Menu -> Add-ons -> Extensions section -> REMOVE any Unwanted/Suspicious Extension (add-ons) -> Restart Firefox

You can enable the Trustworthy Add-ons later. Check and tell if its working.

Bewerkt door Hasan op