Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

what are the black diamonds with question marks that appear after all entries on my bank statements, only when viewed in firefox and not in internet explorer?

  • 3 antwoorden
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van cor-el

more options

I contacted my bank and was told that it was a browser issue. Their system does support Firefox, but they suggested I try internet explorer (IE). IE did not show the black diamonds with question marks marks. When I called up the last 2 weeks of account history, each entry was followed by this symbol. The question mark makes me question the validity of the entry.

I contacted my bank and was told that it was a browser issue. Their system does support Firefox, but they suggested I try internet explorer (IE). IE did not show the black diamonds with question marks marks. When I called up the last 2 weeks of account history, each entry was followed by this symbol. The question mark makes me question the validity of the entry.

Alle antwoorden (3)

more options

Which encoding is used on those pages?

  • View > Character Encoding
  • Firefox > Web Developer > Character Encoding

You can get that if Unicode (UTF-8) is selected on pages that require an 8 bit encoding like Western (ISSO-8859-1) or Windows-1252

more options

Thank you, that was the problem.

more options

You're welcome