Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

How do I update Firefox on Asus PC?

  • 2 antwoorden
  • 4 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van Clark

more options

I get a message that my versiob of FF is not supported by my ISP. It asks if I want "update". I do and it takes me to a download page. When I download I get a strange file that looks like it might be to generate a "tar" file. I am a Windows user normally and have no idea what to do with a tar file.

How can I update Firefox on my Asus PC?

Clark Thorp

I get a message that my versiob of FF is not supported by my ISP. It asks if I want "update". I do and it takes me to a download page. When I download I get a strange file that looks like it might be to generate a "tar" file. I am a Windows user normally and have no idea what to do with a tar file. How can I update Firefox on my Asus PC? Clark Thorp

Alle antwoorden (2)

more options

Your user agent appears to be Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.0.4) Gecko/2008102920 Firefox/3.0.4 so the www.mozilla.org page was serving you the Linux version.

http://www.mozilla.org/en-US/firefox/all.html and pick your language under Windows.

Though if you are really using Windows then perhaps you need to fix your user agent. https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

more options

I must apologize for the confusion. I am trying to update my wife's Asus PC (a Linux based machine). I downloaded the "update" (on the Asus) and got what appears to be some form of compressed tar file.

I just have no idea how to decompress and then use the file to update the FF Asus PC