Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Same Ol' Hotmail Issues: Help!

  • 6 antwoorden
  • 48 hebben dit probleem
  • 7 weergaven
  • Laatste antwoord van GregShaw

more options

Can log in but no email-influence link works; can't open, reply, sort--anything. I've cleared the cache and cookies; I've confirmed I've the most current version. I've uninstalled and reinstalled, and I've even disabled every plug-in, but nothing's worked. Hotmail support states it's a browser issue.

I was in the middle of replying to a second email in the same sign-in session when the links stopped working. I could sign in and sign out, open hotmail account Options, but I can't read, file or reply/forward, delete or any other internal-page link function any more.

Can log in but no email-influence link works; can't open, reply, sort--anything. I've cleared the cache and cookies; I've confirmed I've the most current version. I've uninstalled and reinstalled, and I've even disabled every plug-in, but nothing's worked. Hotmail support states it's a browser issue. I was in the middle of replying to a second email in the same sign-in session when the links stopped working. I could sign in and sign out, open hotmail account Options, but I can't read, file or reply/forward, delete or any other internal-page link function any more.

Gekozen oplossing

You are running version 3.6.23. Version 7.0.1 is available. It hasn't been pushed out to 3.6 users automatically yet, but you can download and install from http://www.mozilla.org/en-US/firefox/new/

Dit antwoord in context lezen 👍 1

Alle antwoorden (6)

more options

This sounds like https://bugzilla.mozilla.org/show_bug.cgi?id=665140 - still haven't been able to nail down a cause. However, it is known to work in later versions of Firefox.

more options

"...later versions of firefox." I check often for updates, regardless of the status of automatic checks, and checked again before posting my inquiry just to make sure.

To what "later versions" do you refer??

more options

Gekozen oplossing

You are running version 3.6.23. Version 7.0.1 is available. It hasn't been pushed out to 3.6 users automatically yet, but you can download and install from http://www.mozilla.org/en-US/firefox/new/

Bewerkt door Tim op

more options
O That did it! This was driving me nuts!

Why isn't the 7.0.1 version directly available? I practically wore out the "check for update" link.

Thank you so much!

more options

The advertised update was going to go out about a week ago as I recall, but they decided to postpone it. It should be coming up shortly

more options

I just installed Ubuntu 11.10, with Firefox 7.01, and I get this same problem. My Ubuntu 10.04 installation uses Firefox 3.6.23 and it lets me use Hotmail with no problems.