Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox crashes

  • 2 antwoorden
  • 1 heeft dit probleem
  • 8 weergaven
  • Laatste antwoord van oliviasmith29

more options

Hi I try to open Firefox but it won't. It just come up with a crash report. I've tried opening in safe mode but it won't open either. Also I have unistalled and reinstalled but still won't open, still comes up with the crash report. Help!

Hi I try to open Firefox but it won't. It just come up with a crash report. I've tried opening in safe mode but it won't open either. Also I have unistalled and reinstalled but still won't open, still comes up with the crash report. Help!

Gekozen oplossing

Do you have Trusteer Rapport installed? If so, disable it.

   * Windows: "Start->All Programs->Trusteer Rapport->Stop Rapport"
   * Mac: "System Preferences -> Other -> Rapport -> Stop Rapport" 

For more help you can ask their helpdesk.
http://www.trusteer.com/support/en/report-problem

http://kb.mozillazine.org/Firefox_crashes#Trusteer_Rapport

Dit antwoord in context lezen 👍 0

Alle antwoorden (2)

more options

Gekozen oplossing

Do you have Trusteer Rapport installed? If so, disable it.

   * Windows: "Start->All Programs->Trusteer Rapport->Stop Rapport"
   * Mac: "System Preferences -> Other -> Rapport -> Stop Rapport" 

For more help you can ask their helpdesk.
http://www.trusteer.com/support/en/report-problem

http://kb.mozillazine.org/Firefox_crashes#Trusteer_Rapport

more options

Thank you so much! That worked a treat.