Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Cannot download zip file

  • 1 antwoord
  • 6 hebben dit probleem
  • 7 weergaven
  • Laatste antwoord van htrevelyan

Bugsieboy
Bugsieboy
more options

Why is it that with Firefox 8 I cannot download a zip file that was sent to me as an e-mail attachment? When I select the zip file a pop asks me if I want to 'open with' or 'save file'. Whichever option I choose the file is named attachment.ashx (this is not the name of the zip file I received).

The only way I have been able to resolve the problem so far is to open the e-mail using Windows Explorer, from which I can retrieve the zip file correctly.

Why is it that with Firefox 8 I cannot download a zip file that was sent to me as an e-mail attachment? When I select the zip file a pop asks me if I want to 'open with' or 'save file'. Whichever option I choose the file is named attachment.ashx (this is not the name of the zip file I received). The only way I have been able to resolve the problem so far is to open the e-mail using Windows Explorer, from which I can retrieve the zip file correctly.

Alle antwoorden (1)

htrevelyan
htrevelyan
more options

I have the same problem since updating to Firefox 8 on my MacBook Pro. Now all files download as .ashx, sometimes I can open them via Word, but often they won't open at all. Previous versions of Firefox opened them in the appropriate application and saved them to the desktop. This has become such a problem that I have abandoned Firefox and have returned to Safari .....