Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox crashes

  • 1 antwoord
  • 2 hebben dit probleem
  • 14 weergaven
  • Laatste antwoord van cor-el

more options

Today I opened firefox and they asked me to download the newest version and I did. Once it was done and I went to open it, there was a question about some windows add on and I selected it and said continue and it closed and since then will not re open, just crashes. I have tried everything on the troubleshooting, even uninstalled and re downloaded but it's the exact same problem.

Today I opened firefox and they asked me to download the newest version and I did. Once it was done and I went to open it, there was a question about some windows add on and I selected it and said continue and it closed and since then will not re open, just crashes. I have tried everything on the troubleshooting, even uninstalled and re downloaded but it's the exact same problem.

Alle antwoorden (1)

more options

See:


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).