Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox crashes

  • 2 antwoorden
  • 17 hebben dit probleem
  • 3 weergaven
  • Laatste antwoord van firefox6161

more options

Firefox crashes on startup. More information about this error: Error signature AppName: firefox.exe AppVer: 8.0.1.4341 ModName: unknown ModVer: 0.0.0.0 Offset: 00bb32f7

Firefox crashes on startup. More information about this error: Error signature AppName: firefox.exe AppVer: 8.0.1.4341 ModName: unknown ModVer: 0.0.0.0 Offset: 00bb32f7

Alle antwoorden (2)

more options

Firefox 8.0 Crash Report [@ hang | mozilla::plugins::PPluginInstanceParent::CallNPP_SetWindow(mozilla::plugins::NPRemoteWindow const&) ]

https://crash-stats.mozilla.com/report/index/be7a294b-d95f-4bff-a08d-4da102111212

Not much to go on in the linked bug reports....

What version of flash player do you have installed? http://www.adobe.com/software/flash/about/

What is your homepage set to?

Does the crash still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile

more options

thanks you for your support... i ask u on Bold


What version of flash player do you have installed? http://www.adobe.com/software/flash/about/ 11,1,102,55 installed

What is your homepage set to? www.google.it

Does the crash still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode Yes

How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile No, i'll try

Best rergards, firefox6161