Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Lost all settings and bookmarks with 8.0.1 update

  • 1 antwoord
  • 4 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van cor-el

more options

I updated to 8.0.1 and lost all bookmarks and settings and add-ons. It asked if i wanted to import from Explorer and I said no, but there was no prompt to import from prior Firefox version. I've been through the material here and nothing works--I've checked for saved profile and there are only two defaults dated after the update. I've looked for backed-up or saved html bookmark files and can not find any. Nor can I find a place.sq[xxx] file, as one article here suggests. I've now reinstalled a backup of earlier version (7.0.1) and now e evrything is missing even from there. Help! Thanks!

I updated to 8.0.1 and lost all bookmarks and settings and add-ons. It asked if i wanted to import from Explorer and I said no, but there was no prompt to import from prior Firefox version. I've been through the material here and nothing works--I've checked for saved profile and there are only two defaults dated after the update. I've looked for backed-up or saved html bookmark files and can not find any. Nor can I find a place.sq[xxx] file, as one article here suggests. I've now reinstalled a backup of earlier version (7.0.1) and now e evrything is missing even from there. Help! Thanks!

Alle antwoorden (1)

more options