Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox crashes when printing a xps. document while the xps document writer does work with internet explorer, what could be the reason?

more options

If I would like to print for example the confirmation of a bank transfer as a .xps file Firefox crahes: - I click on the "print" button of my document - a new window "print" is opening and is telling that the printing is prepared, the cursor is showing that the computer is working - nothing happens, if I open the Task Manager it is telling: no response of Mozilla - if I click on the "close" button of the small "print" window a message is appearing that Firefox does not react anymore and I have the choice between two options: 1. waiting for the program to answer 2. close Firefox I take 2. and a new message is appearing that Firefox is looking for solutions online - but nothing more happens. After closing the Firefox window, there is the window open to save the xps document. But when I enter a name and click on the save button, later on the document cannot be found anymore in the corresponding folder....

If I would like to print for example the confirmation of a bank transfer as a .xps file Firefox crahes: - I click on the "print" button of my document - a new window "print" is opening and is telling that the printing is prepared, the cursor is showing that the computer is working - nothing happens, if I open the Task Manager it is telling: no response of Mozilla - if I click on the "close" button of the small "print" window a message is appearing that Firefox does not react anymore and I have the choice between two options: 1. waiting for the program to answer 2. close Firefox I take 2. and a new message is appearing that Firefox is looking for solutions online - but nothing more happens. After closing the Firefox window, there is the window open to save the xps document. But when I enter a name and click on the save button, later on the document cannot be found anymore in the corresponding folder....

Alle antwoorden (1)

more options