Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

When I try to import Bookmarks from IE using 'Import Data from Other Browser' it is greyed out. Why is this?

  • 2 antwoorden
  • 2 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van goreilly16

goreilly16
goreilly16
more options

I am trying to follow instructions from Firefox Help. Step 2 to import Bookmarks is to select 'Import Data from Another Browser' option in History-Library-Import and Backup. However, this option is greyed out for me and I can not select it. Why is this greyed out? How can I get past this?

I am trying to follow instructions from Firefox Help. Step 2 to import Bookmarks is to select 'Import Data from Another Browser' option in History-Library-Import and Backup. However, this option is greyed out for me and I can not select it. Why is this greyed out? How can I get past this?

Gekozen oplossing

Make sure that you are not running Firefox in Private Browsing - Use Firefox without saving history mode.

  • To see all History and Cookie settings, choose: Firefox > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Always use Private Browsing mode"

Now do this -> Import Bookmarks and other data from Microsoft Edge

Check and tell if its working.

Not related to your problem but your Plugins are out-dated

  • Update All your Firefox Plugins -> https://www.mozilla.org/en-US/plugincheck/
  • When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)
Dit antwoord in context lezen 👍 0

Alle antwoorden (2)

Hasan
Hasan
more options

Gekozen oplossing

Make sure that you are not running Firefox in Private Browsing - Use Firefox without saving history mode.

  • To see all History and Cookie settings, choose: Firefox > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Always use Private Browsing mode"

Now do this -> Import Bookmarks and other data from Microsoft Edge

Check and tell if its working.

Not related to your problem but your Plugins are out-dated

  • Update All your Firefox Plugins -> https://www.mozilla.org/en-US/plugincheck/
  • When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)

Bewerkt door Hasan op

goreilly16
goreilly16 Vraageigenaar
more options

Thanks mha007. That worked for me.