Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

installed Firefox 10.02 Every time I open the browser, it runs the Add-on compatibility check and then opens the "welcome to Firefox update page" together with my home page. I try the your suggestions . Please help

  • 4 antwoorden
  • 2 hebben dit probleem
  • 5 weergaven
  • Laatste antwoord van backyard23

more options

I installed 10.02 twice, including once with Firewall off . Still have same result. Every time I open browser, it runs the Add-on compatibility check (?) and then opens the "welcome to Firefox update page" together with my home page.

I installed 10.02 twice, including once with Firewall off . Still have same result. Every time I open browser, it runs the Add-on compatibility check (?) and then opens the "welcome to Firefox update page" together with my home page.

Alle antwoorden (4)

more options

You might have multiple tabs set as your home page. Close all other tabs except your home page then go to Tools-options click "general" tab and click "use current".

more options

Make sure that Norton isn't protecting or restoring files in the Firefox Profile Folder

more options

Not clear. What do I do after locating the file?

Bewerkt door backyard23 op

more options

Sorry. This does not work.